• Automotive Service Advisor

    Country, State and City CA-ON-Markham
    Job ID
    2018-1747
    Location Name
    Don Valley North Lexus
    Category
    Customer Service/Support
  • Overview

    Don Valley North Lexus, a division within Weins Canada Inc is currently seeking an Automotive Service Advisor to join their team in the service department. Weins Canada has built a reputation for success becoming one of the country's largest automotive groups that takes pride in 13 dealerships. 

     

    Weins Canada Offers

    • Exceptional pay plan along with a comprehensive benefits plan (with options to suit your needs).
    • Additional employee benefits (Group RRSP plans, vehicle purchase program, educational assistance programs, etc).
    • Tools for success that include: ongoing training and management support.
    • Vehicle Purchase Program.
    • Parts & Service Discounts and much more.

    Responsibilities

    • Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction.
    • Conduct vehicle consultation, document any customer concerns, and update customers on the status of their vehicle. 
    • Assist customers in picking up vehicles and note any problems that they have at this time, so that the appointment for correction of problem can be scheduled.
    • Explain service work including next maintenance requirements to customer as required.
    • Notify customers when back order parts become available.
    • Check and review work in process and open R.O.’s to see that all work is being performed properly and time schedule is being met, as required.
    • Diagnose the specific customer problems accurately and describe clearly on repair orders.
    • Other duties, projects, etc. as requested by management.

    Qualifications

    • 1-3 years of automotive service advisor experience is an asset
    • Valid G Driver's License 
    • Exceptional communication skills and ability to provide excellent customer service satisfaction 
    • Professional and a team player 

    Interested candidates, please forward your resume to careers@weinscanada.com quoting job #4543.

    We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted. 
    Accommodation will be provided in accordance with AODA. If you require accommodations for a disability during the recruitment process, please indicate this in advance.

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