• Automotive Service Advisor

    Country, State and City CA-ON-Whitby
    Job ID
    2018-1715
    Location Name
    Whitby Subaru
    Category
    Customer Service/Support
  • Overview

    Whitby Subaru (a division of Weins Canada Inc.) is looking for an Automotive Service Advisor with strong leadership skills. Weins Canada has built a reputation for success becoming one of the country's largest automotive groups that takes pride in 13 dealerships. 

     

    Weins Canada Offers:

    • Exceptional pay plan along with a comprehensive benefits plan (with options to suit your needs)
    • Additional employee benefits (Group RRSP plans, vehicle purchase program, educational assistance programs, etc.)
    • Tools for success that include: ongoing training and management support.
    • Vehicle Purchase Program
    • Parts & Service Discounts and much more.

    Responsibilities

    • Greet customers immediately, in a friendly way and at all times maintain their loyalty to the dealership.
    • Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction.
    • Handle telephone inquiries quickly and courteously.
    • Assist customers in picking up vehicles and note any problems that they have at the time.
    • Explain service work including next maintenance requirements to customer as required.
    • Check and review work in process and open R.O.’s to see that all work is being performed properly and time schedule is being met.
    • Diagnose the specific customer problems accurately.
    • Other duties, projects, etc. as requested by management.

    Qualifications

    • A team player with a commitment to exceptional customer service and satisfaction
    • A positive work attitude with strong work ethics
    • Class “G” Driver’s License is required.
    • Working knowledge of the Reynolds & Reynolds operating system and warranty procedures would be an asset.

     

    Interested candidates, please forward your resume (IN PDF or DOCX FORMAT ONLY) quoting job #4487 to careers@weinscanada.com

    Accommodation will be provided in all parts of our recruitment process as required under AODA.

    Please advise us in advance if you require accommodation.

    We thank all applicants for their interest in advance

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