• CEC-Service Consultant

    Country, State and City CA-Markham
    Job ID
    2018-1642
    Location Name
    Weins Canada (Corporate)
    Category
    Customer Service/Support
  • Overview

    Weins Canada Inc. is currently seeking a motivated individual to join their Call Centre as a CEC- Service ConsultantWeins Canada has built a reputation for success becoming one of the country's largest automotive groups that takes pride in 13 dealerships. 

     

    Weins Canada Offers

    • Exceptional pay plan along with a comprehensive benefit plan (with options to suit your needs)
    • Additional employee benefits (Group RRSP plans, vehicle purchase program, educational assistance programs, etc.)
    • Tools for success that include: ongoing training and management support.
    • Vehicle Purchase Program
    • Parts & Service Discounts and much more

    Responsibilities

    • Handle all incoming customer appointment inquiries quickly and accurately (telephone and by email)
    • Electronically schedule service appointments for the Assistant Service Managers, distributing work evenly unless otherwise directed by management
    • Generate appointment list on a daily basis. Follow up on no-show appointments
    • Respond to customer concerns and requests that have been received through the Dealer Voice System
    • Perform any other administrative tasks as directed by management

    Qualifications

    • Customer Service experience considered an asset
    • Exceptional communication skills 

    Please forward your resume quoting job #4494,#4524, #4576

    Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.

    We thank all applicants for their interest in advance.

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