• Service Advisor

    Country, State and City CA-ON-Oakville
    Job ID
    Location Name
    Oakville Volkswagen
    Customer Service/Support
  • Overview

    Weins Canada Inc. is currently seeking a Service Advisor to join their successful team.
    We are a progressive, premier automotive group with 12 dealerships representing 9 brands (read about us at www.weinscanada.com). With over 43 years of history, we pride ourselves at being a leader in the industry and the communities we serve.

    We believe our foundation for success is the great people who are a part of our team and our commitment to guest satisfaction. Our company has grown to over 1200 associates who have a passion for all things automotive and a commitment to continuous improvement and future growth.


    • Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction
    • Greet customers immediately, in a friendly way and at all times maintain their loyalty to the dealership
    • Handle telephone inquiries quickly, courteously and expeditiously
    • Assist customers in picking up vehicles and note any problems that they have at this time, so that the appointment for correction of problem can be scheduled
    • Explain service work including next maintenance requirements to customer as required
    • Notify customers when back order parts become available
    • Check and review work in process and open R.O.’s to see that all work is being performed properly and time schedule is being met, as required
    • Diagnose the specific customer problems accurately and describe clearly on repair orders
    • Other duties, projects, etc. as requested by management


    • 3-5 years customer service experience.
    • Previous Service Department (Service Advisor) experience is an asset.
    • We are willing to train the right individual!


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