• Appointment Coordinator

    Country, State and City CA-ON-Oakville
    Job ID
    Location Name
    Audi Oakville
    Customer Service/Support
  • Overview

    Weins Canada Inc. is currently seeking an experienced Appointment Coordinator to join their successful team!

    We are a progressive, premier automotive group with 12 dealerships representing 9 brands (read about us at www.weinscanada.com). With over 43 years of history, we pride ourselves at being a leader in the industry and the communities we serve.

    We believe our foundation for success is the great people who are a part of our team and our commitment to guest satisfaction. Our company has grown to over 1200 associates who have a passion for all things automotive and a commitment to continuous improvement and future growth.

    If you have the ability lead and motivate others to build a strong department that will meet sales objectives and target then we would like to hear from you. In addition to being motivated and talented, the ideal candidate will possess:


    • Handle all incoming customer appointment inquiries quickly and accurately
    • Electronically schedule service appointments for the Assistant Service Managers, distributing the work evenly unless otherwise directed by management
    • Obtain all the relevant information from each customer, including name, phone number, vehicle model and service required and record it on the scheduling sheets.
    • Verify all appointments one working day prior to their arrival
    • Generate and maintain ASM's appointment schedules on daily & monthly basis
    • Generate pre-booked appointment list on a daily basis
    • All customer contacts are to be handled in a polite and efficient manner
    • Other duties, projects, etc. as requested by management


    Customer Service experience considered an asset


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