• Jr. Service Advisor

    Country, State and City CA-ON-Oakville
    Job ID
    2018-1510
    Location Name
    Audi Oakville
    Category
    Customer Service/Support
  • Overview

    Job I.D#4161

     

    Weins Pre-Owned Centre (a division of Weins Canada inc.) is seeking a highly motivated Jr. Service Advisor to join our Service team! The position is responsible for ensuring that all new and previously-owned vehicles are prepared for delivery to our guest / customer or for the dealership lot. You will be responsible for careful and meticulous visual inspection of every detail of the vehicles’ outward and inward appearance.
     
    Please forward your resume quoting job #i4161 to careers@weinscanada.com

     

    Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.
     
    We thank all applicants for their interest in advance.

    Responsibilities

    • Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction
    • Greet customers immediately, in a friendly way and at all times maintain their loyalty to the dealership
    • Handle telephone inquiries quickly, courteously and expeditiously
    • Assist customers in picking up vehicles and note any problems that they have at this time, so that the appointment for correction of problem can be scheduled
    • Explain service work including next maintenance requirements to customer as required
    • Notify customers when back order parts become available
    • Check and review work in process and open R.O.’s to see that all work is being performed properly and time schedule is being met, as required
    • Diagnose the specific customer problems accurately and describe clearly on repair orders
    • Other duties, projects, etc. as requested by management

    Qualifications

    • We are willing to train the right individual!

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