Business Development Centre Service Agent

Job ID
Don Valley North Toyota
Customer Service/Support


Job I.D#3930


Weins Canada Inc. is currently seeking a highly motivated individual to join our busy Call Centre!
We are a progressive, premier automotive group with 12 dealerships representing 9 brands (read about us at With over 43 years of history, we pride ourselves at being a leader in the industry and the communities we serve.

We believe our foundation for success is the great people who are a part of our team and our commitment to guest satisfaction. Our company has grown to over 1200 associates who have a passion for all things automotive and a commitment to continuous improvement and future growth.


Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation


  • Handle all incoming customer appointment inquiries quickly and accurately (telephone and by email)
  • Electronically schedule service appointments for the Assistant Service Managers, distributing work evenly unless otherwise directed by management
  • Generate appointment list on a daily basis. Follow up on no show appointments
  • Respond to customer concerns and requests that have been received through the Dealer Voice System
  • Perform any other administrative tasks as directed by management


  • At least 2 year experience in customer service - your phone manner and etiquette set you apart from others (you are friendly, personable, accomodating and calm at all times - especially in a fast paced environment
  • Courteous and professional at all times - driven to meet and exceed our guests expectations
  • You have excellent communication skills, both verbally and in writing
  • High organizational skills with a detail oriented focus
  • Strong working knowledge of Microsoft Office
  • Exceptional work ethic, along with positive outlook and committment to providing exceptional service



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